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Shipping Policy

All Packages are shipped fully insured for the value of the content inside and with Adult Signature confirmation required. We urge all customers to inspect packages upon arrival for damage or tampering to box. 

Once we ship your package we will send you an email/text with the status of your order along with a tracking number so you may track your package on-line with the carrier. 

Shipping to APO & FPO

Las Villas Jewelry ships to all APO, FPO and DPO address via USPS.
 

Domestic Shipping Options

Standard Free Delivery (Via USPS Priority)

Standard orders are processed once credit card / financing authorization and verification have been obtained. Orders shipped via standard delivery will typically ship within 2-4 days of receiving credit card authorization.

2nd Day Delivery (UPS/FedEx)

Orders placed with 2nd Day Shipping Monday through Friday after 12 PM EST, or on weekends and holidays, will ship on the following business day, pending credit card authorization and verification no Saturday delivery is available on 2nd Day.

Orders placed with 2nd Day Shipping will not be delivered on Saturdays. For example, if an order is placed with 2nd Day Shipping on a Thursday it will be delivered the following Monday or next business day.

Next Business Day Delivery (UPS/FedEx)

Orders placed with Next Business Day Shipping Monday through Friday (excluding holidays) before 12:00PM EST ship the following business day, pending credit card authorization and verification.

Orders placed with Next Business Day Shipping Monday through Friday after 12:00 PM Noon EST, or on weekends and holidays, will ship on the following business day, pending credit card authorization and verification.
Orders placed with Next Day Shipping will not be delivered on Saturdays. For example, if an order is placed with Next Day Shipping on a Friday before 12:00 PM EST, it will be delivered the following Monday or next business day.

International Shipments

International orders Ship Via USPS or FedEx. Please note that the arrival times listed on the website apply to US shipping addresses only. Estimates of the international shipping delivery times can vary depending on country anywhere from 4-8 business days.

Customs, Duties and Taxes

The customs office of the destination country or region may impose customs fees, import duties, taxes, and other charges to your international order. These additional charges required for customs clearance are the responsibility of the recipient unless otherwise noted. When your order arrives at customs, either the carrier or customs office will contact you directly to arrange for the payment of any charges that may be due.

Shipment Disclaimer

Customer is responsible for all purchased items from the point they leave the store. We insure all packages for their value and will help in the claim process but if for any reason the claim is rejected by UPS Capital or Shipping Provider we are not responsible for any loss. The claim process takes anywhere from 2-4 weeks to complete. 

For additional questions or concerns please reach out via email store@lasvillasjewelry.com or 305-640-5353
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